Privacy Policy

Information we collect

We collect information you provide when placing an order, creating an account, joining our newsletter, or contacting us.

• Contact details such as name, phone number, email address, and delivery address
• Order and payment details needed to process purchases (we do not store full card numbers on our servers)
• Account preferences, wishlist items, and communication choices
• Technical data such as device type, browser, approximate location, and pages visited on our storefront

How we use your information

We use your information to operate the boutique and improve your shopping experience.

• Process, confirm, and deliver orders (including cash on delivery where available)
• Send order updates, shipping notices, and customer support replies
• Share marketing messages when you opt in (you can unsubscribe at any time)
• Prevent fraud, secure checkout, and improve site performance
• Comply with legal and accounting obligations

Sharing of information

We do not sell your personal information. We may share limited data with trusted partners who help us run the store — for example payment processors, delivery providers, and messaging tools — only as needed to fulfill your order or operate the site.

We may also disclose information if required by law or to protect the rights and safety of TheGboutique, our customers, or others.

Cookies and analytics

Our storefront may use cookies and similar technologies to keep your cart, remember language preferences, and understand how visitors use the site. You can control cookies through your browser settings; disabling some cookies may affect site features.

Data retention and security

We keep order and account records for as long as needed to fulfill orders, provide support, and meet legal requirements. We take reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is completely secure.

Your choices

Depending on applicable law, you may ask to access, update, or delete personal information we hold about you, or to stop marketing messages. Contact us using the details below and we will respond within a reasonable time.

Children

Our store is intended for adults. We do not knowingly collect personal information from children under 16 without parental consent.

Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.